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Using AI in Our Interview Process

Last updated: 07.24.2026

We’re an AI-forward company. We use AI every day, and we expect many candidates do too. That’s why we want to be clear about where AI is encouraged in our hiring process, and where we ask you to rely on your own thinking.

Our goal is simple: to get to know you. We want to understand your experience, your judgment, and how you approach problems when there isn’t an obvious answer.

Use AI to prepare, research, practice, and refine your ideas. Unless we specifically tell you that AI is part of the assessment, please refrain from using it to generate or suggest real-time responses. We want to understand how you think, reason, and solve problems, so we’d much rather hear your authentic thoughts during interviews and assessments. If a stage of the process is designed to assess how you work with AI, we’ll let you know upfront.

Before your interview

Use AI to research us, build a study plan, generate practice questions, or help polish your written application. However, please be prepared to discuss any project or achievement mentioned in your application. During your interview, we’ll want to explore what you actually did, what you learned, and what you contributed.

For example, if we’re asking about a time you solved a problem creatively:

Great use of AI: Think of a real example from your experience, write down the key points, then ask AI to help you improve the structure, clarity, or wording.

Not what we’re looking for: Asking AI to invent an example or substantially rewrite your experience into something that didn’t happen or doesn’t reflect your role. We’ll naturally ask follow-up questions because we’re interested in your thinking and experience, and the strongest conversations come from real examples.

During live interviews

This is the part we actually look forward to: a real conversation. We want to understand how you think, work through problems, explain your reasoning, and respond in the moment.

So during interviews and any live exercises, please don’t lean on AI tools to generate, suggest, or refine your responses in real time. It’s absolutely fine not to have every answer. Saying, “I’m not sure, but here’s how I’d approach it,” often tells us far more than a polished response ever could.

One exception: some software engineering interviews include an AI collaboration exercise, where working with AI is part of what we’re testing. If that is part of your interview process, you’ll know going in.

Take-home assessments: follow the brief

Every take-home assessment explains what we’re looking to learn and how AI fits into that exercise. Sometimes, we’ll encourage you to use AI. Other times, we’ll ask you to work independently. Either way, the brief will set our expectations.

Always follow the instructions for each stage of the process. If AI use is permitted or forms part of the assessment, please be transparent about how you used it. We’re interested in understanding your approach, reasoning, and how you worked with the tool, not just the final output.

Using AI as part of an accessibility adjustment

If you use AI tools as part of an accessibility adjustment—live captioning, transcription, note-taking—please let your recruiter know before your interview. We want to work to create a setup that works best for you.

One friendly heads-up

Please avoid pasting any confidential information — yours or a current employer’s — into AI tools. It’s hard to know where that data goes once you’ve shared it.

Questions about our approach to AI in the hiring process? Speak to your recruiter before you start. They’ll be happy to explain what to expect and answer any questions.