Director, Global Marketing Operations
Austin, TX, US | Full-time
Marketing
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We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Bumble is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.

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Bumble is looking for a pragmatic, collaborative, and analytical Director of Global Operations to drive  strategic operational efficiency for our global marketing and commercial teams, especially the Chief Commercial Officer and the VP, Global Strategy & Operations. Reporting to the VP, Global Strategy & Operations, you will be instrumental in working cross-functionally within the commercial org and across the business to develop and streamline processes, serve as a thought partner to marketing and commercial leadership, and execute on key operational projects in support of strategic priorities. You will provide counsel, insights and reports to support and guide key business decisions and act as a cross functional project manager.


Key Accountabilities

  • Drive quarterly and annual planning process
  • Deploy and embed global, cross-functional processes and workflow, and hold brand and marketing teams accountable to adherence to best practices, and ensuring process is clearly and centrally documented 
  • Oversee Bumble’s merchandise operations team to ensure smooth vendor and warehouse relationships, efficient use of budget and minimal overstock
  • Partner closely with budget holders and finance team to ensure accurate forecasting, budget tracking and regular communication between budget holders  and Finance
  • Monitor spend progress and support teams to effectively deploy allocated budgets
  • Develop and maintain processes for commercial and marketing teams including but not limited to RACI frameworks, approval flows, reporting cadence, etc
  • Proactively identify operational challenges or inefficiencies across the commercial and marketing organization in order to develop a roadmap of focus areas 
  • Leverage a familiarity with common accounting, legal and procurement issues affecting marketing activity, and interpret these for a team of creative marketers and commercial business leads
  • Actively collaborate with other departments to improve cross-functional processes, advocating for commercial and marketing teams while maintaining a network of key contacts across the business
  • Foster a culture of learning across marketing and commercial teams
  • Manage team-wide subscriptions and tools, minimizing duplication of services, ensuring adherence to budget and cost efficiency wherever possible
  • Bring a perspective to the organization that sets and drives the Commercial organization towards achieving operational excellence

Experience We Are Looking For

  • Proven years of experience in commercial operations, marketing or agency operations
  • Experience with consumer-facing marketing in a high-growth tech-forward company
  • Proven ability to forge relationships and influence cross-functional process
  • Demonstrated ownership mindset - proactively own and take on challenges facing the team and shepherd solutions through to implementation
  • Proficient in GSuite, Excel, Word, and Powerpoint/Keynote/GSheets
  • Experience working globally across time zones, and with remote teams preferred
  • Demonstrated high performance in extremely fast-paced environments and highly adaptable to changing demands

About You

  • Strong communication skills (verbal, written), comfortable communicating at all levels from interns to executives 
  • You have excellent time management and know how to manage multiple priorities, breaking large projects into manageable pieces
  • You can build consensus and alignment but are not afraid to push ahead on your vision
  • You bring a one-team approach, building a project team across functions internally, with agencies and with external partners
  • You are eager to learn and open to change & ambiguity
  • Highly systematic, creative, and methodical with a problem-solving approach
  • You are metric focused and embed a test-and-learn culture
  • You have the ability to understand art + science
  • You are deeply passionate about Bumble’s brand vision and values

With over 700 staff in 10+ countries all working remotely during the time of COVID-19, we’ve worked hard to adapt and support our teams during this challenging time, including:

Flexible working hours

Streaming free, live yoga & meditation sessions each week, as well as a full weekly timetable of free online exercise classes

‘Random Coffee’ - connecting staff across the globe in pairs once a week to get to know each other over a video chat

‘First Fridays’ - meal delivery for a remote lunch with your team once a month

Employee Support Fund for those whose households are experiencing financial hardship due to COVID-19

Written resources to guide employees through this challenging time

You will also be taken through a fully digital onboarding process!

About Bumble Inc.: Bumble Inc. is the parent company of Badoo and Bumble, two of the world’s highest-grossing dating apps with millions of users worldwide. The Bumble platform enables people to connect and build equitable and healthy relationships. Founded by CEO Whitney Wolfe Herd in 2014, the Bumble app was one of the first dating apps built with women at the center, and the Badoo app, which was founded in 2006, was one of the pioneers of web and mobile dating products. Bumble currently employs over 700 people in offices in Austin, Barcelona, London, and Moscow. For more information, please visit: https://team.bumble.com/

Director, Global Marketing Operations
Austin, TX, US | Full-time
Marketing
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